Privacy Policy

This statement aims to inform users about the general Privacy and Personal Data Protection Policy followed by Camino Innovation (hereinafter, THE OWNER OF THE WEBSITE).

This Privacy Policy may vary due to legislative updates or self-regulation, so users are advised to review it periodically. It applies whenever users fill out any form available on the website—such as contact forms or registration forms—where personal data is collected.

Visiting this website does not oblige the user to provide any personal information. However, if the user chooses to provide such information, the data collected will be processed fairly and lawfully at all times, in full compliance with the principles and rights established in Organic Law 15/1999, of December 13, on the Protection of Personal Data (“LOPD”), and its implementing regulations.

Information Provided by Users

– “New Customer” Section

In accordance with Organic Law 15/1999, we inform you that by completing the forms, your personal data will be incorporated into databases owned and managed by THE OWNER OF THE WEBSITE.

The primary purpose of such files is the management of registered users on our website, as well as the sending of advertising related to products and services offered by THE OWNER OF THE WEBSITE, or promotional communications regarding products and services from third-party entities.
If you do not wish to receive this type of advertising, you must check the box provided on the form.

THE OWNER OF THE WEBSITE guarantees the confidentiality of all data provided and ensures that such data will not be shared with third parties without the prior, express consent of the user. Only data strictly necessary to provide the requested service will be collected and used.
Data may be disclosed in cases legally permitted, such as when requested by law enforcement authorities.

– “Newsletter” and “Express Offers” Sections

In accordance with Organic Law 15/1999, the email address you provide will be incorporated into a file owned by THE OWNER OF THE WEBSITE for the purpose of sending promotional newsletters. These newsletters are exclusively informational. Personal data will be used in accordance with the requirements of Organic Law 15/1999.

– Marketing Actions

In accordance with Organic Law 15/1999, data provided when participating in promotional or marketing activities will be incorporated into files owned by THE OWNER OF THE WEBSITE for the purpose of participating in those activities. THE OWNER OF THE WEBSITE may also use this data to inform you of future promotions, offers, or commercial actions. Personal data is processed in compliance with Organic Law 15/1999.

– “Contact Form” and Customer Support Tickets

In accordance with Organic Law 15/1999, the email address you provide will be incorporated into a file owned by THE OWNER OF THE WEBSITE for the purpose of managing our support center and handling customer inquiries and support tickets.

Use of Support Tickets

Each user may access their support tickets using a personal username and password. Passwords are personal and non-transferable. Users are responsible for the proper use and confidentiality of their passwords.

Ticket content is confidential. THE OWNER OF THE WEBSITE strictly prohibits publishing or sharing ticket information with third parties, including online forums, social networks, or any other public websites.

– “RMA Form” Section

In accordance with Organic Law 15/1999, the personal data provided through the RMA form will be incorporated into files owned by THE OWNER OF THE WEBSITE. The primary purpose of this file is the management of RMA requests (product warranty usage).
Data may be communicated to manufacturers when required for processing defective or damaged products.

Consent

By submitting any form, the user acknowledges and accepts that their data will be processed in accordance with the purposes described in each form.
THE OWNER OF THE WEBSITE will not disclose personal data to third parties except in legally established cases or when expressly authorized by the user.

THE OWNER OF THE WEBSITE notifies users of its intention to send commercial communications via email or equivalent electronic means. Users acknowledge this intention and expressly consent to receiving such communications.

Consent for data communication to third parties may be revoked at any time without retroactive effect.

Rights of Data Subjects

Users may exercise their ARCO rights (access, rectification, cancellation, and opposition) regarding their personal data by writing to the following address, including a photocopy of their ID: Calle Francisco de Enzinas 22, 1º, 09003 Burgos / Av. Europa Parcela 2-3, Pol. Ind. Las Salinas 30840 Alhama de Murcia or by contacting us through our website forms or by email at: info@caminoinnovation.com

THE OWNER OF THE WEBSITE provides templates to request the exercise of ARCO rights.

Data Quality

Users must guarantee the truthfulness, accuracy, authenticity, and validity of the personal data they provide.

Protection of Minors

We do not collect personal data from minors. Parents or legal guardians are responsible for ensuring the privacy of minors and should make every effort to ensure they have authorized the collection and use of their personal data.

Social Media

Through our website, you may access social media platforms such as Facebook, Twitter, LinkedIn, Google+, or YouTube. These social networks are open to all users, who may register and follow us at no cost.
Users should be aware that these platforms are entirely independent from http://camino.voromarketing.com, and visibility of shared content depends on the privacy policies established by Facebook, Twitter, LinkedIn, Google+, or YouTube. THE OWNER OF THE WEBSITE is not responsible for these platforms.

Information Collected to Improve the Website

To improve our services and online purchasing experience, we analyze user navigation data and website functionality. This information is confidential and used exclusively to enhance the security and performance of our online platform.